Responsibility

Anna Pia Berti is not responsible for any damage or loss, direct and / or indirect, arising from the sale of goods and services offered in the catalog published in annapiaberti.com site, including delayed and / or non-delivery of product or for the correspondence of the goods to the specifications published on the website, nor for any other circumstances not directly chargeable to the company Anna Pia Berti.

 

Availability of Products

As there is the possibility to access and submit orders online, product availability changes in real-time, therefore Anna Pia Berti does not guarantee the certainty of allocation of merchandise.

 

Orders

The customer who sends an order via the Internet will receive a notice or e-mail confirming the order with an indication of the order number, at the end of the procedure. If, however, after a few minutes the order number is not displayed the proposal shall be deemed as not accepted, for all legal purposes, even for accounting and administrative reasons or for lack of product. Orders Multiple orders made separately will not be combined into a single shipping, and if you wish to purchase more than one item then you must do so with a single order.

 

AUTHORISED DELIVERY

All Clients may place an order establishing a business relationship with StylettoX and therefore undertake to accept delivery of their own package. If, for any reason, the customer rejects the delivery of the shipment or requires the return to the sender any shipping charges, charged to Anna Pia Berti, will be deducted from any refund of the customer.

 

DELIVERY ORDER

When the goods arrive, Customers are asked to inspect the package carefully before affixing a signature as proof of delivery of the shipment. If for any reason, the packaging appears tampered with, clients are asked to sign for the package with reservations, or to refuse delivery.

In the case in which the box has been signed with a signature that is not authorized or there is evidence of tampering with the package, customers are asked to immediately report the incident to the courier's office and contact StylettoX at info@annapiaberti.com. If for any reason the shipment cannot be successfully delivered to an address provided by the customer in the commercial contract, the package is likely to be returned to the sender at the expense of the Customer, these amounts will be deducted from any refund due to Customer by Anna Pia Berti

 

EXECUTION OF ORDERS

Once placed, it is not possible to make changes to the order. Orders placed separately will be shipped separately. Anna Pia Berti reserves the right to reschedule deliveries if the order can not be shipped for reasons of force majeur. Please note that during promotions or sales there may be delays in shipment. Only Anna Pia Berti has the right to refuse an order and / or the provision of a service to anyone at any time.

 

ARTICLES AND IMAGES ON LINE

Anna Pia Berti disclaims any liability. If, due to a particular configuration of the computer used by a customer or a malfunction, the colors of the products displayed on the site appear to be slightly different than the original. The images of annapiaberti.com belong to Anna Pia Berti and any unauthorized use of these images without the express written consent of Anna Pia Berti is prohibited and any offender will be prosecuted according to law. For more information contact:

Info@annapiaberti.com

 

COPYRIGHT & TRADEMARK

Anna Pia Berti is the owner of www.annapiaberti.com site and its contents. This Includes documentation, images , characters, design, music, software, codes and format scripts. The material contained in www.annapiaberti.com is protected by copyright. The reproduction, modification, transmission, re-publication, and / or re-distribution to third parties for commercial purposes is strictly prohibited without the written consent of Anna Pia Berti.

 

PRICES

All prices shown on the website are inclusive of VAT .Prices may be changed at any time without notice.

 

RIGHTS OF WITHDRAWAL

In accordance with Article 5 Legislative Decree 185/1999 in the field of long distance sales, the customer has the right to withdraw the order within 10 days after delivery of goods. You can then get a refund, or make a change in size or model of equal or greater value.

 

In order to proceed with the return it will be sufficient to:

- Sign in with your account and go to the "My Orders" and select the order on which you want to ask the return and click on "View Order" and select the items and click on "Request Refund"

After having submitted your request, and only when we have given permission to send via e-mail can you proceed with the packaging of the products and with its shipment.

 

This can be done through courier or by mail, insured parcel post, after thorough packaging that ensures the integrity of the box and the product.

The risks of transport for the return of produces will be fully borne by the buyer. The costs of the return shipping will be paid by the Buyer.

 

The package must be mailed to the following address:

Stylettox

Via Pertini 7 / B,

43044 Collecchio, Parma (ITALY)

Shoes should be placed in their original packaging in order to be properly

protected during transportation.

 

Even shoe boxes must be adequately protected because they are considered part of entire product.

The packaging must be prepared in an appropriate manner suitable for transport, packaging received with the same or alternatively with one of similar robustness so that the package arrives in the warehouse in perfect condition.

 

Returns will not be accepted if products are sent without packaging or attached with adhesive tape directly on the box of shoes without a layer of protection.

You have 10 days to return goods as from the time of receipt of goods.

Your return will not be accepted if the boxes are damaged or

if the shoes are damaged or showing signs of wear.

After having received and checked your return, we will proceed to

replace or refund the returned items.